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Covid 19 Update: 8th August 2021
Please note that due to postal workers having to self-isolate we are still experiencing extended delivery times for orders despatched via Royal Mail 1st Class post of between 2 – 3 days.
Due to this we are strongly advising customers to select delivery via Next Day Special Delivery, especially for Birthday Cakes and other specific date required treats.
*It is essential that all ‘Birthday Cake Hampers’ are shipped via delivery service “Birthday Cake Hampers”.* If this delivery service is not selected we are sorry but we will be unable to process your order.
Please note: That Next Day Special delivery service is to stop orders being held within the postal service and not a next day order service. We still require where possible a minimum of 5 working days to bake and despatch your order to Royal Mail.
At this current time if you choose delivery via Royal Mail 1st Class post we cannot be held responsible for orders that are delayed and we will not be able to give refunds. Royal Mail do not offer compensation for late delivery.
We will notify you here once Royal Mail delivery service improves and we are able to change this. We thank you for your understanding during these very unusual and difficult times. Ruffles Dog Bakery.